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      SunTrust

      Engaged Employer

      SunTrust reviews

      3.6

      68% would recommend to a friend

      (3,263 total reviews)
      avatar

      William H. (Bill) Rogers Jr.

      85% approve of CEO

      57% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 28, 2009

      a second tier bank struggling to stay afloat

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A simple bank with easy to understand products. Great way to break into the banking industry. Benefits are pretty good. Pay is fair

      Cons

      Some of their technology is old fashioned. Many associates/managers lack basic competencies. Lack of "teamwork" between different lines of businesses. Too much emphasis on sales while ignoring customer satisfaction. Customer service help desk is practically useless in terms of helping clients resolve issues. Many representatives are treated like tools, doing work for branch managers.

      3.0
      Jan 21, 2009

      Not a bad place to start

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid bank environment. Enthusiastic co-workers. Great place to learn about banking. Current on economic and marketing trends. Opportunities to work all over the south so job mobility is nice.

      Cons

      Low salary, inflexible with time off. Always working Christmas Eve. High level of sales pressure in a customer service based role. Micromanagement from superiors. Inability to move up to higher level position unless you've served in current role at least a year.

      2.0
      Jan 3, 2009

      SunTrust, the typical corporate giant.

      Commercial credit specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      SunTrust is a good place to start a banking career. You can actually learn alot careerwise and get entry-level experience relatively easily. Most positions are either at SunTrust Plaza or SunTrust Tower, so it is centrally located in the city of Atlanta (downtown).

      Cons

      There are opportunities within SunTrust however successful advancement depends upon being within certain product division groups. Each department seems to take on the personality of the VP and all managers reporting to said VP. It is very easy to get pigeonholed into one area, at that point it is somewhat difficult to move over to another division. SunTrust is also very conservative salary wise, salary increases have always been difficult to come by. Get you money when you come in the door!

      Viewing 3226 - 3228 of 3,263 Reviews
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      ReviewsSunTrust reviews

      Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.