SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

They recognize and reward talent. If you work hard and show a true interest in getting ahead, management will pay attention and reward you. They are very responsive to their employees personal difficulties and will meet you halfway in trying to solve a problem.

Cons

Suntrust is a very large corporation which can make it somewhat difficult to stand out. Upper management makes decisions which affect entire departments but they have little comprehension of what damage those decisions make. So often the decision to eliminate a department might make sense "on paper" but in reality it disrupts routine and flow and in the end defeats the original purpose.

3.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The rank and file truely work hard to produce great customer services. Good people and good financial services

Cons

Upper management is floundering. We keep receiving "update" on further reorganization, possible layoffs etc but never receive full answers.

4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

SunTrust had excellent health insurance. The company also had performance rewards if you met their company-wide goals. From the first day of employement, you receive two weeks of vacation for the year.

Cons

The goals that are set are company wide and are more easily attainable in some parts of the country. Some branches had a difficult time meeting goals and were penalized because of it. Most branch managers micro manage and stay on you about getting things done without ever asking what your opinoin is or if you have another suggestion of how to get a particular task accomplished.

Viewing 3229 - 3231 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.