SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
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William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Suntrust was flexible with my schedule and they worked with me while I studied full time for my bachelors degree. I had a truly wonderful supervisor who took good care of her employees.

Cons

I left the bank industry because the sales intuitive for tellers opening accounts and credit cards had high expectations. Tellers and personal bankers had a lot of unnecessary pressure put on us on a daily basis.

1.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

At first, it was a family. People really enjoyed working there. Then, the bank brought in the hatchet men to outsource a chunk of IT.

Cons

After the outsourcing, the whole environment changed, even for remaining Suntrust employees. There was no respect or trust. It became such a negative environment I would never go back.

3.0
Mar 7, 2015
Recommend
CEO approval
Business Outlook

Pros

In the past SunTrust has had great employees, working together to meet corporate needs and the common good. Prior experiences should not have the expectation of being continued.

Cons

In the technology world, staff is often asked to work extra hours, weekends, nights, holidays, etc to meet release implementations, break fix requirements, meet project deadlines, etc. The "extra" hours requirement of the staff is rarely acknowledged, or reimbursed as either compensation or time-off. Compensation is reported to be in line with industry standards; however, the methodology for reviews and performance ratings become more a task to be completed and lack management commitment to take the process seriously. Higher rated reviews tend to be based on who you know and less on actual performance or achievement of goals. Benefits are somewhat better than industry standards. That said, in the name of profit margin the company has reduced the benefits packages and placed more burden on the employee. Promotions are reported to be based on qualifications and performance reviews. In actuality, as the promotion moves into a higher grade, the more likely the company will look to outside candidates and not consider internal staff.

Viewing 55 - 57 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.