SunTrust reviews

Due to both workload and environment, people are not held accountable for their work. This makes it difficult to get things done. I've been on the job 4 years and have only received $3,000 in added compensation - negotiate a good salary up front. Annual review process is highly subjective and makes it difficult to achieve more than an average rating. Very focused on cost cutting measures - no coffee, individually monitor print jobs and supplies. Staffing is now below bare bone minimum due to 3 layoffs in the latter part of 2012. Infrastructure and Application teams werea aligned to lines of business in an effort to reduce silos, but changes have been very poorly communicated and there is little understanding how roles will be fulfilled in the new structure.

Managers here are terrible. My manager specifically was the worst. She wasn’t competent, and abused her power/position by going home early any chance she could. She didn’t follow certain companies rules and was occasionally disrespectful to employees. Cold calling. If you don’t like making high volume calls, don’t apply. Suntrust even has what’s called “call night” where you stay until 7pm calling people who have been called 100x before and don’t want to be spoken to. Sales goals here are almost impossible to reach but that’s all upper management cares about. With this BB&T merger, ppl are doing anything to reach goals Turnover here is awful. Don’t apply if you want job security.