SunTrust reviews

Terrible pay. They do not give raises to existing employees that often if at all. They look for any excuse not to promote you and it became the norm for them to hire from outside for all upper management jobs. No internal promotions. Terrible pay. Area managers and up are completely crazy and have unrealistic goals. Their new focus is now new household accounts (people who have no accounts with suntrust) and if you aren't opening these accounts they get mad at you even if you're hitting sales goals in other ways such as loans and etc. I worked for the North Carolina in store division and it was terrible! I did it for two years and I was one of the longest tenured employees because the turnover rate in NCM was 80%! Not lying. Do not apply or accept a position with in store. If you do work for suntrust, don't be in sales and if you are you need to be in a traditional branch.

SunTrust rates you on a scale of 1 to 5 in your performance review (5 being the best). I was told by one manager that he/she was not allowed to give me a 4 or 5 even though my performance rated such an evaluation due to the fact that SunTrust allows only a certain number of 4's and 5's, and requires a certain number of 2's. So if everyone in your area is doing a fabulous job, somebody is going to get a low rating anyway and very few will get above a 3 (acceptable). No surprise that this does not boost employee morale. I doubt this is widely known among most employees. I have never heard this from HR. But it would explain some evaluations I have received in years where I have done an exceptional job. There are too many IT projects with such aggressive timelines that many projects are simply scheduled to fail. More than 1 manager assumes when these aggressive dates are in danger, it is time for staff to work nights and/or weekends. Strong emphasis on the efficiency ratio tends to drive up the working hours and stress. SunTrust has a corporate wide employee opinion survey in which employees rate many parts of their job, their managers, and the company. I have heard that managers in multiple areas tell their teams to give them high ratings. (I myself have heard the implied "or else".) In my opinion, that survey is a joke. Too many managers only deal with low ratings by telling their employees to give higher ratings, or it is the employees' fault for not doing a better job improving their managers. SunTrust is wasting money paying some company to do this employee opinion survey that has no validity. Like most companies, SunTrust has stopped the pension and keeps cutting back on health insurance. When SunTrust dropped the pension, the company did increase the 401K contribution. While SunTrust keeps saying how much the company cares about employees, the corporate actions have convinced me that senior management really cares about their bonuses and the stock price.