SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 17, 2015

Mortgage Underwriter 3

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can not think of one single thing!

Cons

Horrible management and work environment. The most unprofessional group of managers that I have seen in the 41 years that I have been in the industry. It is unbelievable that this is a bank, which is typically conservative. The Supervisors/Manager's of this branch seemed to think they were above the law with regards to what you can and cannot ask an employee, so either additional training is needed or a refresher course. The treatment of the employees of this branch was reflected in the high turn over in employees, when people just walk off the job I'd think HR or Supervisor's outside of the branch would take notice.

3.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, diverse work environment, cafe in building.

Cons

Quotas, managers with little leadership skills, high turnover

3.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

I had an average time with SunTrust. I feel that management wants to do the right thing but they are lacking enough competent people to get the job done. The facilities are nice. Work/life balance really depends on the group in which you end up.

Cons

Always reorganizing - lots of cost cutting and layoffs. Management just can't seem to stabilize. As a result, resources are scattered everywhere trying to do everything

Viewing 109 - 111 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.