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      SunTrust

      Engaged Employer

      SunTrust reviews

      3.6

      68% would recommend to a friend

      (3,263 total reviews)
      avatar

      William H. (Bill) Rogers Jr.

      85% approve of CEO

      57% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 13, 2017

      Personal & Universal Bankers

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Clients are wonderful. Teller's that are great at sales can be promoted to Universal Bankers.

      Cons

      Promotions are purely based on who you know. Retail employees are micro managed to death. If your sales are not ABOVE 100% to goal then you're told that you're not "Helping Clients". Client leads assigned to you by your manager are always poor so you must become stellar at cold calling SunTrust Bank clients. You will need to know going in that this job is a 100% sales job even though they will not not use the word "Sales". Any time spent servicing clients must translate into points towards making your goals or otherwise you will need to stay late for multiple call nights.

      3.0
      Sep 5, 2017

      Finance: Not bad, better if in Corporate (in Atlanta)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, easy going environment. Rule & responsibilities really depend on who your manager is. Ability to move to many different departments if interested in learning the full circle of the bank. Good benefits and vacation time.

      Cons

      Very unprofessional environment. Unqualified people in higher level positions. Its all about who can BS the best to convince Sr management that you have talent. Adherence to EUCs / controls is non-existent.

      2.0
      Aug 14, 2017

      branch manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      quality of life is ok.

      Cons

      highest goals in the industry, upper management cares little about staffing or why increased turnover is happening, pay is on average 5-10k lower per position than competition(20k lower for branch managers)

      Viewing 181 - 183 of 3,263 Reviews
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      ReviewsSunTrust reviews

      Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.