Pros
There are still some good people left there. I hope they can work out the issues that have been constant since “merger of equals”.
Cons
Sunflower took First National back to the 60’s where the idea is to just throw more people at something to make it work rather than automate. Upper management is all about secrecy and doesn’t share much regarding what is happening. You better keep your mouth shut if you don’t like they way things are run as well. They don’t look kindly on ruffling feathers. Clients are ignored because 1- the service people are overwhelmed with work 2- half the staff hasn’t been trained on HOW to help 3- there doesn’t seem to be any fix in place for what is broken. They fired many staff members that had built the bank for years and didn’t listen to anyone who had a different opinion from the Kansas DWI overlord who knows zilch about banking and customer service.
