Is Super Micro Computer, Inc. (Supermicro) a good company to work for as a RMA Customer Service?

RMA Customer Service professionals working at Super Micro Computer, Inc. (Supermicro) have rated their employer with 3.1 out of 5 stars in 21 Glassdoor reviews. This is an average score with the overall rating of Super Micro Computer, Inc. (Supermicro) employees being 3.1 out of 5 stars. Search open RMA Customer Service Jobs at Super Micro Computer, Inc. (Supermicro) now and start preparing for your job interview by browsing frequently asked RMA Customer Service interview questions at Super Micro Computer, Inc. (Supermicro) .

Does Super Micro Computer, Inc. (Supermicro) pay RMA Customer Service employees well?

RMA Customer Service professionals rate their compensation and benefits at Super Micro Computer, Inc. (Supermicro) with 3.6 out of 5 stars based on 21 anonymously submitted employee reviews. This is 21.5% better than the company average rating for salary and benefits. Find out more about RMA Customer Service salaries at Super Micro Computer, Inc. (Supermicro).

How happy are RMA Customer Service professionals working at Super Micro Computer, Inc. (Supermicro)?

63% of RMA Customer Service employees at Super Micro Computer, Inc. (Supermicro) would recommend their employer to a friend. This rating has increased by 97% in the past 12 months. RMA Customer Service professionals have also rated Super Micro Computer, Inc. (Supermicro) with a 4.1 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Super Micro Computer, Inc. (Supermicro)?

Product Manager (65) , Engineer (36) , Sales (29) , Software Engineer (25) , Sales Manager (20) , Account Manager (19) , Systems Engineer (19) , Product Engineer (16) , Hardware Engineer (15) , RMA Coordinator (14) , Director (13) , Validation Engineer (13) , Buyer/Planner (12) , Senior Product Manager (12) , Buyer (11)

What are the pros of working at Super Micro Computer, Inc. (Supermicro) according to real employee reviews?

"free breakfast and it is nice" ((in 76 reviews)); "Some people are nice and indeed the experts in this industry." ((in 50 reviews)); "good benefit about health insurance" ((in 46 reviews)); "Colleagues are friendly" ((in 23 reviews)); "Good job security and if you're an engineer you get stock." ((in 23 reviews))

What are the cons of working at Super Micro Computer, Inc. (Supermicro) according to real employee reviews?

"Management is poor." ((in 101 reviews)); "However even if your manager is good the whole company is run like a 50 billion dollar mom and pop store." ((in 50 reviews)); "flexible working hours, have to be there no later than 9am, and if you leave right at 6pm you get dirty look." ((in 37 reviews)); "salary is low and long working hour" ((in 35 reviews)); "Lots of work and no work life balance." ((in 28 reviews))

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Super Micro Computer, Inc. (Supermicro)

Super Micro Computer, Inc. (Supermicro) RMA Customer Service reviews

3.1

63% would recommend to a friend

(21 total reviews)

Charles Liang

63% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (21 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RMA Customer Service employees have rated Super Micro Computer, Inc. (Supermicro) with 3.1 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most RMA Customer Service professionals have a good working experience there. Super Micro Computer, Inc. (Supermicro) is rated in line with the average (within 1 standard deviation) by RMA Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews

1.0

May 15, 2024

RMA

Rma technician

Recommend

CEO approval

Business Outlook

Pros

you can get away with not working.

Cons

The hours are 9pm to 6pm that sucks the people suck I had a supervisor come up to me and dragged is finger down my spinal cord. It creeped me out, because he was a male so was I.

2.0

Sep 25, 2023

Stay away.

Rma coordinator

Recommend

CEO approval

Business Outlook

Pros

Coffee, Holiday Gifts and Bonuses.

Cons

Poor management, training, micro managing, no advancement unless you’re Asian, discrimination, favoritism, bad culture.

4.0

May 23, 2023

It's okay

Rma technician

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance and whatnot

Cons

Supermicro sells "cost effective" hardware. You provide cost effective labor.

Viewing 4 - 6 of 21 Reviews

Jobs at Super Micro Computer, Inc. (Supermicro)

System Repair and Test Technician

System Repair and Test Technician

System Repair and Test Technician

RMA Shipping/Receiving Clerk

Sr. Technical Account Manager

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Super Micro Computer, Inc. (Supermicro)

Super Micro Computer, Inc. (Supermicro) RMA Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RMA

Stay away.

It's okay

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