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Super Micro Computer, Inc. (Supermicro)

Engaged Employer

Super Micro Computer, Inc. (Supermicro) RMA Customer Service reviews

3.1

63% would recommend to a friend

(21 total reviews)
avatar

Charles Liang

63% approve of CEO

63% positive business outlook

RMA Customer Service employees have rated Super Micro Computer, Inc. (Supermicro) with 3.1 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most RMA Customer Service professionals have a good working experience there. Super Micro Computer, Inc. (Supermicro) is rated in line with the average (within 1 standard deviation) by RMA Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
3.0
Oct 23, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s easy and basic to learn

Cons

Income too low and not busy

1.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Maybe the free fruit and pastries. The cafeteria lunch food is decent and affordable.

Cons

Hmmm..where do I start? There’s so many problems and issues that I don’t have time to list them all. But here are the main ones: 1.) Too much politics and favoritism. Hard to get promoted or get a raise if you are not buddy buddy with managers. 2.) Gossip. People gossip and talk behind people’s back all the time here. Hard to trust anyone. Be careful who you pass information too, next thing you know people might start talking bad about you 3.) Please speak English. We in America. I understand it’s a Chinese dominant company but come on...people who don’t speak Chinese will feel left out and it’s disrespectful. 4.) Process is chaotic. Always changing processes. One day a new process is implemented , next day it changes, and when it changes its never clear or it never gets explained properly. 5.) Not sure if this is true..but there’s been rumors, of course, people involved in infidelity stuff that happens in the workplace. Not exactly a good thing to hear about at work. 6.) Turnover. Never seen so much turnover before. On average, employee in this department last about 6-7 months. Due to all the reasons listed above and more. 7.) I’ll stop here for now...the list goes on and on.

1.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pros I could think of is the free breakfast buns and coffee, the co-workers are generally nice, and the company is eco-friendly.

Cons

Poor management (to be fair, only to some, not all). Instead of going into major details, let's just say -- Management should NEVER yell at their employees. Everyone is stressed, but it doesn't make it okay to treat your staff any less of a person.

Viewing 13 - 15 of 21 Reviews

Glassdoor has 1,163 Super Micro Computer, Inc. (Supermicro) reviews submitted anonymously by Super Micro Computer, Inc. (Supermicro) employees. Read employee reviews and ratings on Glassdoor to decide if Super Micro Computer, Inc. (Supermicro) is right for you.