There is a book to be written about the cons of working at Supermicro. But the most glaring would be their reputation. Supermicro is known as the "white box" provider of "1st to market" server hardware. And that is about as accurate as it gets. Because when it comes to customer service, leadership, career opportunity and culture; Supermicro is a "white box" quality company.
Their customer reputation is neutral at best. For example, the most used phrases(which are given to customers as excuses by the way) within the company are:
"We'll take this offline"
"You just dont understand the process"
"That's just our culture"
and "We're working on it"
Any one of those responses is grounds for losing a multi-million dollar contract. And yet, the company doesnt seem to care. They will continue to get/lose customers and refuse to change their process.
The company runs like a 1990s fax machine distributor. They have some super innovative technology, but also offers it with DDR3 RAM. Does that make any sense from a design point? Other than lucrative pricing that far eclipses the competition, they offer these solutions in 2000 different configurations that no one in the company has training on. "You get what you pay for." Is the key lesson for both employees and customers of Supemicro.
If you like being treated like minimum wage, with long hours and no career opportunity, then the job is perfect for that.The company doesnt really fire employees because the turn-around will handle that for them.
If the CEO and upper management would just listen to their talented and hard-working employees, the potential to be a real threat in the market would thrive. But they refuse to listen to new ideas, break protocol or change process.
Nothing more than a 6th Place Runner Up trying their shot at 1st Place. Just look at their shares.
