Super Micro Computer, Inc. (Supermicro) reviews

full disclosure I work with with one of the most incompetent people within the company- Supermicro has serious problems retaining employees which is why they are always hiring-many of the people I met when hired have left the company - some were long time employees and others were new (less than a year). I would guess for every 3 people they hire 2 people quit. This creates a lot of instability as many people are just learning their positions. One of the biggest problems is - poor management (depending on the department) sales, HR, accounts receivable have high turnover rates- company does not do enough to enforce rules or create a positive work environment. From my experience, I was given very little guidance and training. My first 3 months, I had to constantly hound more experienced people (one of whom wasn't even on my team) to learn how to do my job properly. Supermicro is described as having an Asian work culture- which is true. For those that don't understand what that means- my best description would be- a child who gets good grades at school so their parent overlooks all character flaws. For example, if you are a salesperson generating high revenue all sins will be overlooked. I have seen salespeople not only treat team members poorly but also their customers. Sometimes salespeople fail to follow proper procedures causing a giant internal headache. Even when upper management is informed of customer complaints & misconduct little action is ever taken. People who have left the company, the ones I spoke to, all say they have a better work experience after leaving. Also no matching 401K Little to no vacation- it is around 8 days PTO a year for me but I do not have a backup so I end up rarely taking vacation -1 day in the past 10 months? and less than 10 days in the last two years....

The atmosphere at Supermicro is extremely negative. I worked here for one month as a Product Engineer and was trained in multiple departments as a new hire. Throughout all of my training, I met new people each who would tell me that I need to watch my back at the company and if I wanted to know how bad it could get, to study glassdoor reviews. A senior engineer advised me: "stay late on weekdays even if you are not working - that's how you will be recognized for hard work." This is no joke. My direct manager would tell me that most of the time, reps on our sales team will have a lot of drama fighting over accounts. He laughed talking about how most of the time, our team will already know who won the account long before our sales reps find out because we work directly with the customer. Then he proceeded to say that I should stay out of the sales "drama" as much as possible. This was one of many signs that told me how unprofessional the teams are. During my exit interview with HR, the HR coordinator asked me why I wanted to leave so soon and so abruptly (I did not give a two-weeks notice). I gave her my reasons and her response was, "Oh yes. Those reasons also seem common on Glassdoor, and we have a lot of turnover with younger new hires. We read the reviews and are trying to fix it. Right now our priority is trying to get a 401k match." If that's their first priority, there's no way this company will retain good talent. Since then I've worked at a much better Silicon Valley tech company. If anything, Supermicro was the place that taught me exactly how a company should NOT operate and made me appreciate my new job so much more.