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      Support.com

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      Support.com reviews

      3.0

      42% would recommend to a friend

      (1,242 total reviews)
      avatar

      Lance Rosenzweig

      54% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Aug 13, 2024

      Working

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy onboarding process and easy to file PTO

      Cons

      The managers are very biased

      1.0
      Jul 12, 2024

      They existed

      Personal technology expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, use my own equipment,

      Cons

      They "sunsetted" my whole dept, moved completely overseas and went bankrupt. Pay was terrible, thirteen per hour. Supervisors were very cliquey with no real advancement, and there were zero raises with the excuse of "you work from home" which btw is bull as I'm now doing less work from home and making a four dollar higher base pay.

      3.0
      Jul 10, 2024

      no support

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work from almost anywhere is the US

      Cons

      not family first as they state, no possibility for advancement, low pay

      Viewing 28 - 30 of 1,242 Reviews
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      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.