Support.com Customer Service Representative CSR reviews

3.0

31% would recommend to a friend

(11 total reviews)
avatar

Lance Rosenzweig

35% approve of CEO

35% positive business outlook

Reviews by job title

11 reviews
1.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

They do tend to work you your full 8 hours.

Cons

They are awful to their employees and do not follow their own QA. Purposely try to make you miss bonus anytime they can. They are very opinion based on their QA and for the other metrics they are almost all completely unfair and do not explain them properly. They have no empathy for their employees and treat them more as cattle and livestock than humans. The issue is not with lower management but upper management and they ignore any attempts by lower management or their employees to address issues.

Viewing 7 - 9 of 11 Reviews

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