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Support.com

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Support.com reviews

3.0

42% would recommend to a friend

(1,242 total reviews)
avatar

Lance Rosenzweig

54% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
1.0
Feb 12, 2023

Biased, unhealthy work environment- Intersystems middle east

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has good products and has been in the global market for long time.

Cons

In the last few years, after the change of the regional and local management in the middle east region, the company culture has transformed into a biased and unhealthy work environment with negative and hostile behaviour from the management including staff bullying, discrimination, and exclusion. Team members are treated unfairly based mainly on their nationality. People are hired, promoted and supported only if they carry the same nationality of the regional director and the local manager. If you are not part of their small circle, then no matter how talented you are, or how hard you work, you have no chance to grow in the company. The regional HR team is aware of this situation; however, they choose to look the other way.

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Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.