Support.com Tech Support Representative reviews

3.4

30% would recommend to a friend

(10 total reviews)
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Lance Rosenzweig

50% approve of CEO

30% positive business outlook

Reviews by job title

10 reviews
2.0
Feb 8, 2017

Think twice before applying

Recommend
CEO approval
Business Outlook

Pros

Work from home, great work/life balance, ok pay but never any raises. I had close to 10 years at the company and the only raise I ever received was a single promotion into the TL group.

Cons

No solid structure. Communications between teams is sketchy at best, and there is a lot of confusion around operational policies. Management will assure that jobs are secure while stock is falling, and then you may be blind sided with a layoff. The last layoff included at least half of the company, and some of those people had 15 or more years with the company.

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