Support.com Tier II Tech Support reviews

Training did not prepare you for the floor was very difficult to maneuver through tech issues with customers if you are not deep into tech and computers. I even asked a supervisor is it going to be hard for me to transition to production even though I do not have tier 2 tech support training and they said I would be all set the first day some of the symptoms did not work and we are also not trained on at least four systems that we needed to start I was so overwhelmed there was really no help the way they set it up for nesting is horrible I quit during my first day of nesting because I was so overwhelmed and I've never done that on a job before