Does SupportLogic pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportLogic employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at SupportLogic. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SupportLogic?

76% of SupportLogic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportLogic 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SupportLogic?

Software Engineer (4) , Sales (3) , Customer Success (2) , Marketing (2) , Senior Product Manager (2)

What are the pros of working at SupportLogic according to real employee reviews?

"Great culture the people that I work with are amazing ." ((in 7 reviews)); "Leadership was fairly transparent when they were able to be." ((in 5 reviews)); "Inclusive, creative, caring, innovative collaborative teams" ((in 2 reviews))

What are employees saying about SupportLogic layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SupportLogic layoffs and their outlook for job security at SupportLogic in 2026.

What are the top reviewed SupportLogic locations?

San Jose , New York , San Francisco , Phoenix , Sacramento , Seattle

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SupportLogic

SupportLogic reviews

4.1

76% would recommend to a friend

(26 total reviews)

Krishna Raj Raja

78% approve of CEO

63% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

SupportLogic has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

2.0

Dec 5, 2023

Things Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company in the beginning had vision and worked as a team. The space of Customer Success is needed and most want better offerings to help their teams

Cons

Engineering and Marketing run company that don't understand sales and won't listen. No direction, no engineering, poor management at this point.

3.0

Oct 25, 2023

Solid Culture, Great Product, but Stressful

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great teammates (though most were let go), remote friendly, fun product to work on. Compensated extremely well. Leadership was fairly transparent when they were able to be.

Cons

Very disorganized, though as an understaffed startup, it's hard to fault that. When a customer has a problem, your work-life balance mostly disappears altogether (depending on the product affected of course). You must drop everything and everyone is in an urgent frenzy. Hard to schedule meetings with such a global team.

4.0

Aug 24, 2023

Good company but luck of leadership

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Professional people, flexible hours, start-up spirit

Cons

lack of resources, lack of road map clarity, too many features

Viewing 10 - 12 of 26 Reviews

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