SupportLogic reviews

4.1

76% would recommend to a friend

(26 total reviews)
avatar

Krishna Raj Raja

78% approve of CEO

63% positive business outlook

SupportLogic has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
5.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I love working at SupportLogic and I am very thankful to find the opportunity to work with such an exceptional leadership team. Everyone's views and ideas are accepted and considered when trying to achieve growth goals. The mindset that we are all in this together is strong and never wavers. Leadership is accessible and team members are always willing to step in a help. All of this ensures the success of an early startup and what we are aiming to do in the industry. I am looking forward to what is to come as we help shape customer support and influence how the industry supports its clients.

Cons

As with most startups, there are growing pains. The struggle can much as the tools and processes aren't there or are ready to support the overall growth goal of the team.

5.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

We have a big vision and are executing on it! We're transforming the way companies understand and act on their voice of the customer in a very real and profound way and the results show in our customer testimonials. The product is real and more advanced than typical MVP products at our stage. It's a very collaborative work environment. We're given the tools and resources to do our jobs well and serve customers.

Cons

No real cons per se. The startup environment isn't for everyone - we work at a fast pace, make decisions and get things done quickly.

Viewing 25 - 26 of 26 Reviews

Glassdoor has 28 SupportLogic reviews submitted anonymously by SupportLogic employees. Read employee reviews and ratings on Glassdoor to decide if SupportLogic is right for you.