SurePayroll reviews

Low base pay, a lot of changes

My experience with this company has been disappointing, and I wouldn't recommend this employer for many reasons. There’s a lack of direction and support from upper management, making it difficult to understand the company’s goals and how your role fits into the bigger picture. Many in middle management try but they don’t get what they need, so it’s hard for them to help those lower in the organization. The company fails to communicate key information about its direction. There’s no transparency or clarity around the company's vision or future, which creates confusion and frustration. It’s not uncommon to be asked to handle tasks outside your job description. Many times, you don’t receive the information you need to be successful at these extra tasks. These assignments frequently take you away from your primary job, leading to criticism twice: once when you don’t meet your assigned responsibilities and once when you don’t complete the extra tasks. Feedback is infrequent and vague, and what little you do get is often unhelpful. There’s no real mechanism for setting annual objectives or receiving annual performance reviews, leaving you in the dark about how you're performing or where to improve. The culture is toxic and there's a general sense of negativity throughout the organization. Employees are not supported and collaboration is rare. The work environment is filled with backstabbers. People are more focused on advancing themselves at the expense of others. The HR department was cut way back, so there aren’t really even any people to call for help. Even if you get someone, they’re scared to go against the company. There is little to no focus on career growth or development. No clear paths for advancement and if you try to express interest in growth opportunities, you're met with indifference. Leadership promotes people who have little experience or qualification for the role. The company fails to provide the tools and resources necessary for employees to succeed. You're often left to figure things out on your own, which makes it hard to excel.