employer cover photo
employer logo
employer logo

SurePayroll

Part of Paychex

Is this your company?

SurePayroll reviews

3.3

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

SurePayroll has an employee rating of 3.3 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

187 reviews
5.0
Dec 13, 2017

The best company in the industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone cares about one another; Leadership in the Service side of the business looks for ways to improve workload and work life balance; advancement opportunities are good and are available IF you want them.

Cons

Some Managers may be a little selfish and take more resources than others but overall everyone is great and they work together towards common goals.

1.0
Dec 11, 2017

Beware!

Recommend
CEO approval
Business Outlook

Pros

-Great benefits,culture, rewarding incentives. Close to Metra station. Career opportunities if the VP of the organization wants to let you move departments. Employees are close knit and hold each other accountable.

Cons

With the exception of the IT adept, all other depts are Overworked underpaid. VPs and managers of the organization get away with murder, no ethics no integrity. They make up their own rules and do not live by their parent company’s values. Each department has their own agenda instead of the company working together as one company one goal. Leadership in various departments drop like flies which shows that there are major politics from the top down. Parent company needs to clean house.

3.0
Oct 22, 2017

Great company in general, but leadership brings it down.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great medical insurance, easy going Day to day, lots of SP gear to wear, employees have great personalities. 401k match is good. Relaxed casual dress code.

Cons

No appreciation of hard working employees, lazy workers get away with murder, not a good structure of discipline to those who do not not work and milk the clock. Work is not evenly distributed. No matter what they say they are a sales driven company and relay on customer care to help save the clients from terminated, then customer care usually gets the blame. You get 5 different answers from 5 different people when you ask the same question. The different departments have different jobs and none of them really communicate with each other; you can't have a successful company of the left hand does not know what the right hand is doing. Black out period is a few months long, (no time off, including sick time) should be considered human labor. There are a lot of work politics going on here - you get promoted if they want you. (Avoid tax department- it is like a high school clique over there, and the VP let's it all happen)

Viewing 118 - 120 of 187 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.