Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SurePayroll

      Part of Paychex

      Is this your company?

      SurePayroll reviews

      3.3

      46% would recommend to a friend

      (187 total reviews)

      John Cumbee

      69% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      SurePayroll has an employee rating of 3.3 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      187 reviews
      4.0
      Nov 14, 2021

      Great Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Surepayroll/Paychex has maintained a great culture for its employees. They believe that every employee is important and builds its values on Partnership, Accountability, Respect, Integrity, Innovation and Service. They have wonderful benefits as well.

      Cons

      Year-end is a very busy season and can have longer hours during year-end, as most payroll company's.

      1.0
      Oct 12, 2021

      NOT RECOMMENDED ***

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a quarterly bonus structure in place that is fairly easy to obtain, amounts vary but the highest bonus I’ve received was 1471 and the very lowest being 487, the amounts are based on department goals being met. You may perform exceptionally within a quarter but the over all amount of your bonus is based on how your department performs as a whole!

      Cons

      Upper management is not held accountable for mistakes they make- not by self or the organization. There is a huge bully culture and it is horrible, the company’s morale dwindled over course of my 6 year tenure. HR is not very responsive to employee concerns in a curious exploratory way. Even if your concern is regarding upper management HR will treat the word of upper management as if it is more credible without doing and due diligence to confirm its accuracy.

      Viewing 127 - 129 of 187 Reviews
      Related searches: SurePayroll jobs | SurePayroll salaries | SurePayroll benefits | SurePayroll interviews
      ReviewsSurePayroll reviews

      Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.