Does SurePayroll pay their employees well?

According to anonymously submitted Glassdoor reviews, SurePayroll employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SurePayroll. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SurePayroll?

46% of SurePayroll employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SurePayroll 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SurePayroll?

Customer Service Representative (20) , Account Executive (18) , Inside Sales Representative (7) , Manager (7) , Senior Customer Service Representative (5) , Supervisor (5) , Inside Sales (3) , Payroll Specialist (3) , Sales Executive (3) , Sales Representative (3) , Tax Specialist (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , District Sales Manager (2) , Hardworker (2)

What are the pros of working at SurePayroll according to real employee reviews?

"Great benefits in a relatively short time after the Paychex acquisition." ((in 23 reviews)); "Great people work there and teams are positive with each other." ((in 12 reviews)); "Competitive Pay good co" ((in 10 reviews)); "Surepayroll/Paychex has maintained a great culture for its employees." ((in 6 reviews)); "Entrepreneurial feel with large company backing and great salary and benefits." ((in 5 reviews))

What are the cons of working at SurePayroll according to real employee reviews?

"Management has no clue as to the "happenings of the employees" they think everthing is fine and dandy when really employees are UNHAPPY" ((in 13 reviews)); "had 4 managers in 3 years" ((in 9 reviews)); "Training was completely inadequate." ((in 8 reviews)); "Horrible leadership" ((in 7 reviews)); "Upper management is not held accountable for mistakes they make" ((in 6 reviews))

What are employees saying about SurePayroll layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SurePayroll layoffs and their outlook for job security at SurePayroll in 2026.

Skip to content Skip to footer

Notifications

SurePayroll

Part of Paychex

SurePayroll reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Senior management

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

5.0

Jan 5, 2016

Great, professional company. Great leadership and benefits.

Saas technical product manager

Recommend

CEO approval

Business Outlook

Pros

Company benefits are outstanding. 401k, FSA, HSA, Roth, tuition reimbursement, flexible work schedule, company pays incentives for employees to maintain healthy lifestyles. Smart employees committed to success and collaboration. Leadership is personable, professional, and illustrates clear direction.

Cons

Work from home is the way companies are moving. Would like to see more trust in employees with the understanding working from home will not be suitable for all personality types or the home environment they have (kids make it challenging to work from home, but people without kids don't have distractions).

4.0

Dec 12, 2015

Great inside sales job, very low income to start.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast-paced selling environment. Leads provided. Product often sells itself! Contests and prizes awarded.

Cons

Low base pay; poverty-level pay until regular commissions/quarterly bonuses kick in. First 6 months are a big struggle financially.

1.0

Nov 15, 2015

Terrible place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Casual dress. Near the Metra station. That's about it. They started out cool and then got greedy.

Cons

These guys, despite being profitable, froze wages for three years. The executives took full advantage of the 2008 recession and labor market to completely squeeze their work force. They sold the company for 110 million dollars and did not reward their work force with anything. Michael Alter was an unbelievably disingenuous ceo. Probably an OK place to work now after the paycheck acquisition but immediately prior to that acquisition was a sprit to enrich the venture capitalists and executives. Corporate greed at its finest. Good luck tie bar.

Viewing 151 - 153 of 187 Reviews

Top companies for "Compensation and Benefits" near you

Salesforce

4.4★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Thomson Reuters

3.8★Compensation & Benefits

VMware

4.4★Compensation & Benefits