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SurePayroll

Part of Paychex

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SurePayroll reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

187 reviews
4.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Good sales training, goals are usually met, compensation is good for good performance. I like the team I was on.

Cons

Pace is very hectic during the busy season, but the commissions earned make it worthwhile.

3.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Exposure to the payroll industry.

Cons

Growing pains. Not much room for growth or promotion unless someone wants to transfer to the parent company Paychex.

3.0
Feb 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Can start with no payroll experience, and learn a lot quickly about payroll, technology, and customer service. Starting pay and benefits are very good. You can get experience doing different things that might not normally be associated with a CSR role. Lots of opportunities to grow your skill-set. Fellow co-workers are quality people, and most care about their job and work hard.

Cons

Understaffing makes for a grueling work environment. Lack of training and vague, inconsistent processes make job difficult. Company puts short-term monetary gain ahead of long term customer satisfaction or employee retention. Good company, but will never be great.

Viewing 163 - 165 of 187 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.