Does SurePayroll pay their employees well?

According to anonymously submitted Glassdoor reviews, SurePayroll employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SurePayroll. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SurePayroll?

46% of SurePayroll employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SurePayroll 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SurePayroll?

Customer Service Representative (20) , Account Executive (18) , Inside Sales Representative (7) , Manager (7) , Senior Customer Service Representative (5) , Supervisor (5) , Inside Sales (3) , Payroll Specialist (3) , Sales Executive (3) , Sales Representative (3) , Tax Specialist (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , District Sales Manager (2) , Hardworker (2)

What are the pros of working at SurePayroll according to real employee reviews?

"Great benefits in a relatively short time after the Paychex acquisition." ((in 23 reviews)); "Great people work there and teams are positive with each other." ((in 12 reviews)); "Competitive Pay good co" ((in 10 reviews)); "Surepayroll/Paychex has maintained a great culture for its employees." ((in 6 reviews)); "Entrepreneurial feel with large company backing and great salary and benefits." ((in 5 reviews))

What are the cons of working at SurePayroll according to real employee reviews?

"Management has no clue as to the "happenings of the employees" they think everthing is fine and dandy when really employees are UNHAPPY" ((in 13 reviews)); "had 4 managers in 3 years" ((in 9 reviews)); "Training was completely inadequate." ((in 8 reviews)); "Horrible leadership" ((in 7 reviews)); "Upper management is not held accountable for mistakes they make" ((in 6 reviews))

What are employees saying about SurePayroll layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SurePayroll layoffs and their outlook for job security at SurePayroll in 2026.

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SurePayroll

Part of Paychex

SurePayroll reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Senior management

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

5.0

Oct 15, 2013

My experience has been great - lots of room to grow, very good pay for an entry level position

Inside sales

Recommend

CEO approval

Business Outlook

Pros

The compensation and benefits package are both great. 401k matching and a very good health insurance plan. Hours are not too long and the people are great to work with

Cons

Can get a little old selling the same product over and over - but overall the job is easy enough and the room for advancement and the people make it worth it.

5.0

Oct 10, 2013

Great place to start, friendly employees in fast pace environment.

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good culture, sales people are great. Room for advancement - compensation is higher than some of the competitors

Cons

Short sales cycle and tough to stay motivated every month

4.0

Oct 3, 2013

Fast paced, but great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, pay well, care about employees

Cons

High stress, volatile at times

Viewing 166 - 168 of 187 Reviews

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