Does SurePayroll pay their employees well?

According to anonymously submitted Glassdoor reviews, SurePayroll employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SurePayroll. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SurePayroll?

46% of SurePayroll employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SurePayroll 3.6 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SurePayroll?

Customer Service Representative (20) , Account Executive (18) , Inside Sales Representative (7) , Manager (7) , Senior Customer Service Representative (5) , Supervisor (5) , Inside Sales (3) , Payroll Specialist (3) , Sales Executive (3) , Sales Representative (3) , Tax Specialist (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , District Sales Manager (2) , Hardworker (2)

What are the pros of working at SurePayroll according to real employee reviews?

"Great benefits in a relatively short time after the Paychex acquisition." ((in 24 reviews)); "Competitive Pay good co" ((in 10 reviews)); "Great people work there and teams are positive with each other." ((in 10 reviews)); "Surepayroll/Paychex has maintained a great culture for its employees." ((in 8 reviews)); "Unlimited PTO and free Grubhub meals every once in a while" ((in 5 reviews))

What are the cons of working at SurePayroll according to real employee reviews?

"Management has no clue as to the "happenings of the employees" they think everthing is fine and dandy when really employees are UNHAPPY" ((in 13 reviews)); "had 4 managers in 3 years" ((in 10 reviews)); "No work life balance ." ((in 7 reviews)); "Upper management is not held accountable for mistakes they make" ((in 7 reviews)); "Horrible leadership" ((in 7 reviews))

What are employees saying about SurePayroll layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SurePayroll layoffs and their outlook for job security at SurePayroll in 2026.

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SurePayroll

Part of Paychex

SurePayroll reviews

3.4

46% would recommend to a friend

(187 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Senior management

SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

1.0

May 16, 2012

PayChex needs to come in and clean house from top down.

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

benefits metra close by nice people except for management

Cons

The employees who have been there 6 months and have no experience in sales are making more money than the man who has been there 10 years. POLITICS....The minority men around age 30 seem to be making the most money. The ladies never seem to hit quota. The employees that hit quota are only hitting because the sales manager is helping them hit; by giving them the leads, or making their quota achievable. I think if you have a 4 year college degree you should be able to work for a better company. You hit quota the 1st quarter you work there and after that it's a slim chance you will hit. Keep looking online you deserve to be treated better.

2.0

May 2, 2012

It has been eye-opening.

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Casual dress, Laid Back Work environment

Cons

Nothing to improve employee morale Compensation is lacking Unorganized management Lack of communication

3.0

Mar 23, 2012

Good place to start

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can make good money in sales fast. Work off warm leads

Cons

Some focus in on things that aren't important Increasing with customers who aren't very bright

Viewing 175 - 177 of 187 Reviews

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