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      SurePayroll

      Part of Paychex

      Is this your company?

      SurePayroll reviews

      3.4

      46% would recommend to a friend

      (187 total reviews)

      John Cumbee

      69% approve of CEO

      41% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      SurePayroll has an employee rating of 3.4 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurePayroll employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      187 reviews
      1.0
      Oct 15, 2025

      Terrible culture-no focus on employees

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing comes to mind at this time. Used to be a great place to work. Sadly, not anymore.

      Cons

      Leadership lacks care for employees. Focus is strictly on the numbers. Morale is low. Culture is terrible. Senior leaders condone poor leadership behavior.

      2.0
      Sep 16, 2024

      Shaky Leadership

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Solid product appealing to a core base - Remote working - Flexible time off

      Cons

      - Questionable leadership - Toxic work culture - Wasteful management of assets

      1.0
      Jul 21, 2023

      Very Poorly Run Call Center

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has great benefits

      Cons

      Extremely poor employee attendance (including supervisors) causes a miserable experience for the customer as well as the employees that do show up for work

      Viewing 16 - 18 of 187 Reviews
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      ReviewsSurePayroll reviews

      Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.