Surya reviews

3.6

67% would recommend to a friend

(346 total reviews)

Satya Tiwari

79% approve of CEO

57% positive business outlook

Surya has an employee rating of 3.6 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Surya employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

346 reviews
1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The offices are in windowless concrete bunkers, so there is no chance of getting skin cancer from sun exposure. If there is a nuclear bomb, employees could probably hunker down and survive in Calhoun for a couple of weeks. Also, daily saunas are good for vascular health, so sitting at my desk should provide the same benefits.

Cons

This company is so cheap they try to save money by not properly cooling the offices, studio and warehouse. This is Georgia for heaven’s sake, not India, and we need our air conditioning. Think it is funny and insignificant? Try working around computer equipment and huge servers all day in 80 plus degree heat. It’s a wonder the hardware doesn’t fry, snap crackle and pop. The studio can be over 100 degrees. Management thinks it’s okay to scrimp on electricity costs while thousands of dollars of equipment fries. The warehouse is a virtual oven with people doing heavy labor while sniffing up carpet fumes, but it doesn’t matter because this only effects the workers and they are disposable – they already don’t use safety harnesses and use broken ladders.

avatar
Surya Response
10y
Well, thanks for the interesting take; we enjoy a chuckle around here. Our new facility will open very soon, and will provide a better working environment for all of us. In the meantime, feel free to drop in, call (ext. 242) or email (Steve.Lovig@Surya.com) so I can learn more about your concerns.
1.0
May 11, 2018

The Beatings Will Continue Until Morale Improves

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll never be bored. The work is always interesting and engaging. Everyone in the rug/furniture industry has heard of Surya. Your resume will always get you noticed. The people are fantastic. As your colleagues move on to other opportunities, your network will continue to grow. The office is located among scenic mountains and farmland. Opportunity to purchase products at wholesale prices. The HR director is fantastic, given the circumstances. He understands and cares, and does his best even with all the pushback from leadership and the president.

Cons

Salary is severely below market. Benefits are fine, but not special enough to make up for bad pay. Hour policing, even when salaried. If you show up a few minutes late, expect a passive aggressive email. If you need to come in late to go to the doctor, you must take PTO. If you need to leave a bit early to catch a flight, you must take PTO. Don’t even think about asking to work from home when the roads are closed due to severe weather - you have to take PTO for that too. Micromanaging at every level. President shifts between involving himself in every single facet of every single department when it’s going well, and then blaming employees and threatening termination when there’s a hiccup. You need to get written approval from 5 different people to do anything, which could take days, putting you off your deadline. President and leadership don’t trust their employees to do their work. Only the cheapest software and technology is provided, forcing employees to spend extra time working around known issues, instead of just updating. Computers and email servers had limited baseline storage, and instead of upgrading computers or providing external hard drives, we were instructed to delete files and emails still being used. There’s no standardization or consistency with processes. Every time we do something, it’s different from last time because someone decided that someone else in a different department needs to have final approval. Communication is very poor, even within teams. Decisions regarding your projects/accounts/tasks will be made and executed without you ever being informed. Getting information from anyone is impossible, and every single task and decision is micromanaged within an inch of its life by multiple people. Every time I went to my manager with an issue I had encountered, or just for help, I was chastised for having encountered an issue at all, even if it was from a mistake they made. When I asked for the tools and support to fix the problem, I was told that the problem should never have existed and therefore I was “just going to have to work through it.” This led to complete burnout. When I sat down with my manager to discuss my feelings of burnout, they told me it was “part of the job” and that I had to be flexible. Morale is low and turnover is high. Whispering about who’s unhappy, who has interviews, who’s leaving at the end of the month, is the main conversation among employees, because everyone can relate. The president has jokingly referenced the high turnover rate a handful of times, but rectifying this has not been a priority for him. The president and leadership team are convinced they know everything, and won’t let their employees make even minor decisions without approval from the president. The president’s word is law, and if you disagree, he’ll fire you. Arbitrary termination is not unusual, even for employees and managers who have been with the company for over 5 years.

1.0
Mar 29, 2017

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very talented people below upper management level.

Cons

President should step down, his daddy who started the company should place him in a position of title and no power. Company seems To be imploding, due to a bank foreclosure? or take over? Good product, good infrastructure but, horribly mismanaged. Surya would be a good case study for a MBA candidate.

Viewing 19 - 21 of 346 Reviews

Glassdoor has 402 Surya reviews submitted anonymously by Surya employees. Read employee reviews and ratings on Glassdoor to decide if Surya is right for you.