Surya reviews

3.6

67% would recommend to a friend

(346 total reviews)

Satya Tiwari

79% approve of CEO

57% positive business outlook

Surya has an employee rating of 3.6 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Surya employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

346 reviews
1.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The only pro about working for Surya are other employees. Super hard working, driven, professional and talented.

Cons

The cons are so numerous at this company, I don’t know where to begin. None of the people who took a job at this company are doing what they were hired to do, for one. They promise great things while interviewing, but after you start you will soon find yourself doing a multitude of tasks that have nothing to do with your job or career. There’s no point in trying to correct anything, because there’s no HR, and you will never see the owner of the company after your initial interview. HR professionals never last long because they are powerless to change the outrageously disrespectful attitude management toward employees. Daily work is unrewarding because the higher ups will take credit for any accomplishments made. Mistakes, on the other hand are not forgotten and are judged very harshly. There is no growth, no advancement, and precious little financial reward- not even any thank you’s for a job well done. Surya doesn’t want want employees to feel valued- they would much rather keep them feeling insecure so they can work them harder. Once you’re here, you’re pretty much stuck until you find something else- which is not easy in this area. Relocation to work here would be a big mistake. At market times, this company descends even further. Employees are expected to do hard physical work setting up the Surya showroom. This demands 10-14+ hour days for 2-3 weeks straight each time (with no weekends). No days off, no down time or privacy (because employees are doubled up in cheap hotel rooms). While working a market recently, one employee was told she could not leave the building for 10 minutes after working a series of 12-14 hour days in a row. Surya doesn’t seem to comprehend that laws are being broken with this abusive level of disrespect. The company refuses to get a corporate credit card for company expenses so employees are forced to charge expenses for showroom set up on their own personal credit cards. It’s just wrong. My advice, and the advice of all of us who have had go through this place- don’t do it.

avatar
Surya Response
10y
While we disagree with many of your comments, we do agree that Surya demands a great deal from every employee, including working long hours, and taking on new tasks. Most of our employees see that as a welcome challenge. As a current employee, you are welcome to visit your HR team any time, and to let us know how things are going, and how we can help.
1.0
Jan 24, 2014
Recommend
CEO approval
Business Outlook

Pros

From the outside they seem young, agile and wonderfully creatively and competitive.

Cons

Regardless of you position you will sit in a endless sea of connected desks. You will have absolutely no privacy. Since there is no HR … you may arrive on your first day and find that no one greets you or shows you where you should sit. It took several days for me to even get a phone. You won’t be trained and you will be softly reprimanded if you ask anyone else for help, since it may affect his or her efficiency. People scramble to sit in few rooms with doors… but there are far too few for what needed. At trade show, there is a expectation that you will work until you collapse, and it you do need to rest… they will point to the other that are standing are proof that you should still endure. While I fully understand that Markets require any extra push, this company attends 8 shows a years. For every 14 days in a row that you work, you are given one compensation day off. These are not 8-hour days; you will be working 12-16 hours. It benefits them to abuse your salary status. There have been many who have been so utterly exhausted that on their drive home they driven up on median strip or nearly slept at the wheel. These overworked zombies have come dangerously close to crashes. Firings happen without notice or provocation and with staggering frequency. During my time spent there I was confused how such immense turn over could benefit them. While I still am unsure, I do believe that there are many unethical and potentially illegal activities being practiced. One highly valued competent executive confided in me that she was fired after working several consecutive weekends. She belived that it was beacause she “saw too much. ” She had recently witnessed a sexual harassment advance from upper management, that left a young girl devastated and weeping. It is profoundly sad that a company with such a strong public image and extraordinary sales success hasn't managed to treat its hardworking team without a modicum of respect.

avatar
Surya Response
10y
Surya recently hired a Director of Human Resources, who is putting together a team of professionals to help ensure employees have all the necessary information and the tools needed right from their very first day. More importantly, let me address your allegations of illegal or inappropriate behavior; Surya is unaware of any of that type behavior. Further, the new Director of HR encourages you to provide any proof of inappropriate behavior, so it can be investigated.
2.0
Sep 24, 2013

A company with two faces

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was room to move up in the company both through attrition of employees and doing a good job. This is a dual-edged sword. There is a company dodgeball tournament. I liked the senior management would play. Job titles didn't mean anything on the court so they were fair game. Ha! It was fun though I wish there was more of that fun based on what I write later. Senior management has a monthly state of the company meeting to talk about big developments or how they did at a recent market at a high level. Odds are you will drive against traffic because it is a long way north of Atlanta. Team members below management level are great to work with. I felt like I could go to battle with my team any day. Sometimes poor management galvanizes employees. Once again, a dual-edged sword. Seem to be growing... but at what cost.

Cons

Team Leadership Management of teams often was the cause for additional work because there was an extreme amount of micro-management. Deadlines would be conveyed to leadership but there was often not a response until literally 4:55 PM several days later. That means the worker has to stay late to make up for poor leadership and direction. Projects would be brought in the day they were due or after the fact in many instances even though they were know about for weeks. Teams should be lead by people with experience working in that area. That would speed the process up as well and lead to better work/life balance. When conversations in the office are always about the team leader (in a negative light unfortunately) there is an issue. But, despite numerous people telling upper management about the issues, the issues still remain. They will fire other people to try to fix the problem because they did not listen to the employee who actually knows. Sometimes it appears that there is favoritism. Sometimes management will change the subject immediately after an issue is brought up like they do not want to hear it. Why...? It is hurting the team and causing negative reviews. There are people in the company who really want it to grow and prosper. Don't let management be the reason why there is so much churn. It is not necessary. Hire for personality and the way they fit into the team they are on, fire for lack of ability and knowledge. Don't be scared of change. I felt like I had to keep every communication so I could point out who was the delay in getting things done. It got to the point where I would communicate by email alone so I could have record of what was said. I found it sad, and humorous to some degree, that my director would ask for things that were sent to them already. They didn't check their email because they got too many they said. Sometimes the information that they asked for would be in our project tracking system right above where they put their request for it. Use the tool! Management didn't hold themselves accountable for their action or inaction in some cases. Don't approve something if you obviously didn't look at it. Also, don't threaten employees in regards to their job. That is not professional at all and makes you look like a child to them. You don't earn respect that way. Work/Life balance In my experience, it was not very good. We were expected to stay well over our working hours to get things done. I didn't have trouble doing that but when it becomes an expectation and not the exception, there is something wrong. When the company does their catalog, I know several people on the marketing team had to stay all night to get it to the printer in time. They went the extra mile to get it done for the company. I salute you for you are a big reason the company makes money. My questions is did the management do the same thing since they were the ones late on their delivery to the marketing team. Better preparation and direction... That would speed the process up and lead to better work/life balance for all employees. Family insurance rates When someone left the company several months ago, they told me about the cost of family insurance. It was outrageous. It was cheaper for them to go outside of the company for insurance by about $300 a month, or about $3600 a year. Consider doing this if you have a family. I would recommend Surya look into a larger provider that could offer more reasonable rates. When they left, the company also charged then for a full months of insurance even though they missed about half the month. That is shady to me. Trust The longer I was with the company, the more reason I had to be wary of promises. Some things that were promised never materialized for whatever reason. After seeing how people were let go from Surya, I felt like I always had to watch my back even though I was doing the best I could given the circumstances. I take pride in getting things done on time and I didn't trust I would have the resources to do it. It seemed that there were people who didn't have any trouble telling leadership what other employees were talking about in private. HR There is no real HR team/person. Forget about finding out how much vacation time you have. You will get a rude response in the tone of "How dare you ask that." I wanted to respond in kind but instead imagined about taking a 2-week vacation and not submitting the time or saying the HR refused to help me with how many days I had. I don't think they keep records for HR-related things otherwise asking a question as simple as how much time off do I have could easily be answered. Also, asking the HR person for a simple letter stating that you will no longer be an employee there is impossible. I heard that it took someone til the day before they left to get something like that.

avatar
Surya Response
10y
Yes, we have dodge ball tournaments, as well as ping-pong games whenever our employees need a break from their hard work.
Viewing 22 - 24 of 346 Reviews

Glassdoor has 402 Surya reviews submitted anonymously by Surya employees. Read employee reviews and ratings on Glassdoor to decide if Surya is right for you.