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      Sutherland

      Engaged Employer

      Sutherland Customer Service Manager (CSM) reviews

      3.5

      62% would recommend to a friend

      (9 total reviews)
      avatar

      Dilip R. Vellodi

      92% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      4.0
      Apr 18, 2025

      CSM

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High base pay aside from monthly premium pay and allowance.

      Cons

      - Wish not to disclose.

      4.0
      Aug 7, 2024

      Great for newbies

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer wfh on some of their accounts

      Cons

      Promotion is rare because the company hires external people for higher positions instead of promoting internal employees.

      Viewing 1 - 3 of 9 Reviews
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      Sutherland reviewsSutherland Customer Service Manager (CSM) reviews

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