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      Sutherland

      Engaged Employer

      Sutherland Customer Service Manager (CSM) reviews

      3.5

      62% would recommend to a friend

      (9 total reviews)
      avatar

      Dilip R. Vellodi

      92% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      3.0
      Aug 5, 2024

      Old school and traditional BPO company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is okay for industry standard Benefits are okay Depending on account, permanent WFH for me

      Cons

      CSM but my title is IT Helpdesk Very traditional type of BPO Little to none career advancement

      5.0
      Oct 23, 2023

      Good Job

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits, salary, and work environment

      Cons

      Nothing to say, it has given me a lot of experience working here. I would like to be working at least 3 years more!

      Viewing 4 - 6 of 9 Reviews
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      Sutherland reviewsSutherland Customer Service Manager (CSM) reviews

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