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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,300 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      4.0
      Feb 18, 2016

      Good seasonal job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home this is a great for someone who's looking to supplement their income.. HouUnlimited overtime.. Great managers..

      Cons

      The systems are horrible... Avaya, the vdi.. Oh my tech was crucial they were backed up.. The pay also horrible...

      2.0
      Feb 1, 2016

      Tech support

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      They was decent. The training and job was very simple. Co workers are very friendly for a work at home job.

      Cons

      Slow equipment, The phone system that sutherland uses for their work at home agents is awful. Sutherland has a help desk in India that has no idea what they are doing when you call in for equipment issues. The help desk tries to blame your internet speed for not being able to take calls they refer you to upgrade your internet or router. I have 300mbps in my home , so that wasn't the case. They take forever to approve to send you new equipment if something isn't working, during that time you will not be paid until you are back on the production floor which can take up 2weeks. Management has no idea of ur availability and what schedule you are working. GET IT TOGETHER PEOPLE.

      2.0
      Jan 31, 2016

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet alot of new people everyday

      Cons

      horrible communication between employees and management

      Viewing 337 - 339 of 11,300 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,141 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.