Sutherland reviews

Training did not cover many of the everyday issues that came up in sales and service. Excellence in sales and service was "rewarded" by having to go through more "training" which meant that you had to add more and more responsibilities to your daily work and not one penny in compensation more! At $9/hr before taxes, this is absolutely absurd. Was told that compensation would be considered at the "annual review" and in the meantime, the reward for excellence in customer satisfaction surveys and top of the sales leader board is that you get to take on MORE responsibilities in MORE departments WITHOUT additional pay! No thank you.

Some of my co workers acted like children. Chairs and computers were often thrown, fights broke out in the hallway and things were stolen from other peoples desks. The building I worked in was very dingy. It seemed like an old Walmart that was converted into several large rooms and divided into cubicles. The maintenance staff never did much cleaning. The desks were dirty and broken, the trash was always overflowing and the bathrooms and lunchroom were not in the best condition. Instead the janitor would try to sell pirated DVDs and Video games instead of doing his job. More recently the roof caved in this winter and injured a few older ladies that were just simply sitting at their desk doing their job. The building is not very roller friendly either. A co-worker of mine would have trouble getting in and around the building and the security staff did not help him. Some of the management would act like your friend then the next day turn around and hand you a box to put all your stuff in and walk you out the door. The place was like a revolving door. Every day new people would be hired to replace people who just got fired. There would be new rules created often as well. One day its correct then overnight there will be a brand new procedure to follow and the old way is 100 percent wrong now.