Sutherland reviews

3.5

58% would recommend to a friend

(11,303 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The target performance and son of bonus that is offered as a false statement.

Cons

The company pays an extremely low hourly rate but states that you can earn 1500 per month target performance incentive bonus which is a false statement. The target is not obtainable to earn $1500 per month. $300 - $500 is the most that can be earned based on the target with $300 being the normal amount earned. The bonuses are almost always if not always paid incorrectly. You will need to keep track of everything yourself and every month you will have to go to them to have your bonus corrected

2.0
Sep 3, 2025

Don't trust Sutherland

Recommend
CEO approval
Business Outlook

Pros

Nothing for me to add here other than I got paid

Cons

The benifits are bad The pay is bad The program you are apart of can be shut down within a matter of a week

1.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Managers are friendly and supportive. One of the most reliable aspects of Sutherland is the consistency in getting paid—rarely, if ever, are there issues with payroll.

Cons

Unfortunately, career growth is extremely limited—especially if you’re based in the U.S. Many leadership opportunities are reserved for overseas programs, which seem to get priority. It often feels like U.S. employees are being overlooked as companies move jobs offshore to cut costs, rather than investing in local talent. Even when you work hard and move into a leadership role, getting promoted to something like a Team Manager can feel out of reach—especially if you don’t fit a certain look or background. There’s a lack of diversity and fairness in how leadership roles are assigned. One silver lining is that if your program shuts down, Sutherland will try to place you on another one. But if you’re in management or higher, and there’s no open role available, they expect you to start over in a lower position—which is incredibly discouraging. After putting in all that work, no one wants to start from scratch.

Viewing 412 - 414 of 11,303 Reviews

Glassdoor has 12,145 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.