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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,303 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Jun 9, 2025

      Poor Communication, No Support During Crisis, and Unfair Expectations

      Response specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manageable workload Easy onboarding process Remote work flexibility Opportunities for advancement (though without pay increase) Some supportive individual coworkers

      Cons

      No raise with promotions Poor communication from management Little to no support during personal crises High stress with escalated calls Lack of work-life balance, especially for parents No clear path to return to prior roles Inconsistent accountability across departments

      1.0
      Apr 23, 2025

      Work Environment

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only positive thing about Sutherland is you can work from home that's it.

      Cons

      The compensation is extremely low, you get short breaks, depending on what company you work for under sutherland you don't get paid for the holiday if you don't use your PTO, sutherland only honors certain holidays that they actually pay for, if you have benefits with them they end the same day of your employment. You cannot use your benefits to the end of the month like most employers. I would not recommend this company to anyone.

      Viewing 415 - 417 of 11,303 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,145 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.