Sutherland reviews

3.5

58% would recommend to a friend

(11,305 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Manager I had for my two programs were lifesavers and made me stay until the programs ended.

Cons

Last job I had that featured chat lasted for a whopping four months. Visible decides that Sykes is better to keep despite them always providing incorrect information and lacks consistency. Meanwhile PlayStation is way too strict on their policies especially when consumers are so rude and think they’re entitled to refunds because of what happened with Cyberpunk 2077’s launch.

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Sutherland Response
3y
We really appreciate your feedback and we're sorry to hear that you had a poor experience. We aim to create great experiences in all our interactions. If you are open to sharing further details to help us improve, please get in touch with us on SutherlandExperience@sutherlandglobal.com.
4.0
Apr 9, 2023

Low pay

Recommend
CEO approval
Business Outlook

Pros

Great work from home environment, laid back culture, decent benefits

Cons

No lateral movement possible Favoritism Low pay

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Sutherland Response
3y
We really appreciate your feedback. If you're happy to give us a chance to change the way you feel, please send the details to SutherlandExperience@sutherlandglobal.com. Thanks
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