Sutherland reviews

3.5

58% would recommend to a friend

(11,306 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Co-workers, slow schedule (sometimes), up-to-date technology

Cons

Computers were terrible and 3/10 people needed new equip in my training class, the management was not supportive/confusing, expectations were ridiculous. Bathroom breaks publicly scolded, calls were to be answered in 5s or public callout, the callers were angry/unreasonable and usually had to give coupons/free money to get them to stop yelling...lots of scams

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Consistent Pay Fast hiring process Provides Equipment

Cons

Poor management Unorganized insufficient training They claim to be there for you and your family but fire you during an emergency with an employees child

1.0
Mar 23, 2023

Worst Employer

Recommend
CEO approval
Business Outlook

Pros

There are no pros for working here.

Cons

Illegal sick time practices. They never let you use PTO. Constant schedule changes without warning. High turn over rates.

Viewing 466 - 468 of 11,306 Reviews

Glassdoor has 12,148 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.