Sutherland reviews

3.5

57% would recommend to a friend

(11,314 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Apr 16, 2021

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Opportunity to earn more Flexible schedule

Cons

Commission is paid out After 2 months Metrics are achievable unless you do Overtime

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Sutherland Response
5y
Hello. Thank you for sharing your thoughts on where we do well and where we may have opportunities to refine the Sutherland experience. We have noted your concerns and will share with the appropriate team. Have a great day.
2.0
Mar 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Their performance charts keep you motivated

Cons

Pay was awful. Their “tools” didn’t work constantly and then they wouldn’t pay you. They would blame the equipment they made you buy for the reason their system wasn’t working. They kept tabs on you 24/7, you literally couldn’t go to the bathroom for two minutes without someone messaging you saying why aren’t you on a call with a customer. They will have you on back to back calls with 30 seconds between each call for your whole shift.

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Sutherland Response
5y
Hello. As a global digital process transformation company, we are aware that this environment can sometimes be fast-paced and demanding. We have noted your concerns and may share with the relevant teams in an effort to further refine the Sutherland experience. Best wishes!
5.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Multiple accounts can be able to accomodate

Cons

Not great management sometimes on ATT

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Sutherland Response
5y
Hello! Thanks for this 5-star review! As a global company, we aim to provide multiple opportunities for our employees to learn new skills and develop professionally. Thanks again, and hope you have a fantastic day!
Viewing 538 - 540 of 11,314 Reviews

Glassdoor has 12,158 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.