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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,284 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Nov 29, 2021

      Worst Experience

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent and meeting co-workers from places like the Phillipines was my favorite part.

      Cons

      They push you to your limits. I'man ambitious person but this company and there work ethics are beyond terrible. They don't pay enough to treat their employees like slaves. And the support from TMs is terrible. I was monitored and called out for everything, the smallest things. It was a pain in the butt. Plus they locked me out of my account after I fell sick with covid. I called in about it too. Never got my I9 papers. Worst company I've ever worked for. Unless you are ok with being pushed to you limits don't go for it.

      avatar
      Sutherland Response
      4y
      Good day. Thank you for your candid feedback. We are disappointed that your experience was anything less than stellar. We would like to investigate this matter further. Please email us at sutherland.experience@sutherlandglobal.com so that we can get details of the issue you have mentioned. Best wishes.
      1.0
      Oct 18, 2021

      hostile work environment

      Life and health insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      outstanding training and technical support

      Cons

      management likes to tear you down everyday. taking hours to tell all of us how bad we did even if we were making sales

      avatar
      Sutherland Response
      4y
      Hello, and thank you for taking the time to share your experience. Your concerns let us know what is working and what does not, and we value your feedback. It is through input such as yours that we can make the necessary changes. All the best!
      1.0
      Feb 27, 2021

      Do Not Work Here; They Discriminate Against Black Employees

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was termed due to them misleading me during the licensing phase of being hired on for the Affirm campaign. I could not think of a worse company. Their reason for firing me was them not knowing how the teach the product effectively.

      Cons

      Low pay, discriminating management. Avoid at all costs.

      avatar
      Sutherland Response
      5y
      Hello. We are deeply concerned by the issues you have raised. At your convenience, please reach out to us at sutherland.experience@sutherlandglobal.com with additional details so that we can investigate this matter further. Thank you for bringing this to our attention. Best wishes!
      Viewing 76 - 78 of 11,284 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,121 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.