Sutherland CSA - Customer Service Associate reviews

3.5

72% would recommend to a friend

(106 total reviews)
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Dilip R. Vellodi

76% approve of CEO

45% positive business outlook

Customer Service Associate (CSA) employees have rated Sutherland with 3.5 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

106 reviews
2.0
Jul 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Good environment.. Career opener for freshers..

Cons

Worst leadership. Biased promotions Sombu plays a major role

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Sutherland Response
8y
Thanks for your feedback. We do take any and all allegations such as those you described, seriously. We encourage you to reach out to comments@sutherlandglobal.com to share your feedback more directly, so that we can properly address your concerns.
4.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Work environment is quite and employee are friendly

Cons

Salary is less, they will force you to meet the target

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Sutherland Response
8y
Hi there… A friendly work environment is so important to the employee experience, and we do really strive to provide that. We're so glad that was your experience. We do also strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results.
Viewing 100 - 102 of 106 Reviews

Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.