Sutherland reviews

3.5

58% would recommend to a friend

(11,303 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
May 31, 2014

MetLife program

Recommend
CEO approval
Business Outlook

Pros

Co workers were very nice

Cons

The pay is low, not what they promised at interview, there is no commission. The hours are long. It's a call center not well run. If you are thinking about working here I advise you not to, unless it's a last resort. By the way the health insurance is very very expensive your better off with Obama Care.

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Sutherland Response
12y
Thank you for taking the time to reflect on your employment with Sutherland. It’s nice to hear you enjoy the presence of your coworkers. Sutherland Global Services presents the pay structure of every program clearly in the offer letter. There are different commission rates that apply to certain positions. The commission for the MetLife program is tiered, based on sales and quality. Commission can never be guaranteed. Although I cannot speak for the integrity of your supervisor, I can say that all of our management staff goes through extensive training programs to ensure their leadership abilities. It is impossible to employ supervisors whose personalities mesh well with everyone. We can only hope that those who are awarded these roles understand the importance of their position. Our HR department supports an open-door policy, and we encourage all employees to bring their concerns to HR so that we can address and resolve them. Our employees are what make us successful. Your input will only help us grow in the right direction. Thanks!
2.0
May 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Goof Training Session, Nice perks. Good Performance will load u with money.

Cons

Company people in Chennai prefer local candidates. Hell lot of politics for outsiders. Tamil speaking management people, HR, TL, and all involve in politics with tamil speaking employees and bully candidates from outside of Tamil Nadu.

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Glassdoor has 12,145 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.