Sutherland reviews

3.5

58% would recommend to a friend

(11,303 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Some very capable leaders in the company across operations, industry leadership, client services, etc

Cons

There is only one opinion that matters in this dictatorship. Ego-centric and passive aggressive like you have never seen in your life. Very unprofessional behavior at the top of the house. Executive turnover has been high and for good reason - people don't appreciate being treated unprofessionally at this level or any other. Public berating of senior leaders with 20+ years of experience on conference calls? No reason for this. Here is a new one: the periodic management meeting (senior team plus 100+ others from all over the company) happening now is scheduled on India time solely because the CEO is traveling there. So the US team has to stay up all night presenting...and a good portion of the India team works US hours so it inconvenient for them as well. So much for putting clients first.

3.0
Apr 28, 2014

I learned a lot.

Recommend
CEO approval
Business Outlook

Pros

For fresh grads, this company is good for you. You can learn a lot of things to your advantage. For current employee like me, well, I liked the people and the environment. People are really humble.

Cons

Compensation- there was a time when new hires were offered a huge basic pay. But most of them are talent-less. (not being judgmental here - I experienced teaching and training some of them and you will wonder how come they passed the recruitment process and their basic is high compared to others) Tenured teammates never felt being valued. The company don't value tenured teammates. Salary disputes - every pay day, salary disputes are very common thing to happen. Talented teammates - they let talented/tenured teammates go in replace of new and talent-less employees. Promotion - very hard to get promoted. Sometimes, you will be on an acting capacity for a year then you will need to pass the Behavioral Exam and Lead Training before you get the official promotion and increase. So during that one year? You earn the same amount or even less than what a regular teammate is earning. Christmas party? Not consistent. Sometimes we have. Sometimes we don't. Christmas gift? How about the BONUS branded goodies from SM? Management - The good management has long gone when they were replaced.

4.0
Apr 25, 2014

Good company to start a boo career

Recommend
CEO approval
Business Outlook

Pros

Place to learn and grow.

Cons

Internal politics in promotions and low increment in hike.

Viewing 10912 - 10914 of 11,303 Reviews

Glassdoor has 12,145 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.