Is Sutherland a good company to work for as a Account Management Associate/Business Development Associate?

Account Management Associate/Business Development Associate professionals working at Sutherland have rated their employer with 3.4 out of 5 stars in 1,615 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate/Business Development Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate/Business Development Associate interview questions at Sutherland .

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1340) , Associate (578) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (225) , Technical Support (171) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (123) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Good way to work from home." ((in 354 reviews)); "It’s a great company to work the environment and people there are great" ((in 274 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 249 reviews)); "Good work environment and safe" ((in 242 reviews)); "Good work life balance and remote" ((in 219 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 637 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 439 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 202 reviews)); "Less hike and no job security" ((in 84 reviews)); "hours were long and unpaid" ((in 48 reviews))

Sutherland Account Management Associate/Business Development Associate reviews

3.4

58% would recommend to a friend

(1,615 total reviews)

Dilip R. Vellodi

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

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Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

1.0

Sep 14, 2018

No Substance for Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

VERY rarely will you come across subordinates that are empowering to help you make decisions about how to achieve substantial results.

Cons

Dysfunctional need to control everything without actually providing assistance as to what makes your employees and customers feel valued.

Sutherland Response

7y

Hello there, and thank you for sharing your thoughts with us. We are so sad to read of your challenges and the cons that you listed. We are absolutely trying to improve the environment for our valuable employees, and have made note of your comments. It is only through people such as yourself that take time to provide feedback, that we can action and learn to do better. Thanks again.

5.0

Aug 30, 2018

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Outstanding Benefits and Beautiful Location. Enjoy coming to work everyday and helping customers!

Cons

No cons enjoy the work I get to do everyday

Sutherland Response

7y

Thanks for sharing your thoughts with us. Glad to hear that you are enjoying your job and that helping customers is actually something you look forward to. Regarding your feedback on our employee benefits, we do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results. Your feedback is important to us. Thanks for your support!

3.0

Aug 14, 2018

CSR agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good place to work, Good team

Cons

Salary varies with departments and jobs

Sutherland Response

7y

Thanks so much for taking the time to share your review and feedback. We're glad that you found Sutherland to be a good place to work, and that you were among friendly colleaues. You are absolutely right in that compensation will vary based on roles and responsibilities. Please know that we do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results. However, we're saddened to see your comment about the need for employee connection, and in our efforts to improve, we'd like to learn more. Please feel free to contact us directly at comments@sutherlandglobal.com to share more. Thanks again.

Viewing 1441 - 1443 of 1,615 Reviews

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Sutherland Account Management Associate/Business Development Associate reviews

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No Substance for Growth

Customer Service Representative

CSR agent

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