Is Sutherland a good company to work for as a Account Management Associate/Business Development Associate?

Account Management Associate/Business Development Associate professionals working at Sutherland have rated their employer with 3.4 out of 5 stars in 1,615 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate/Business Development Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate/Business Development Associate interview questions at Sutherland .

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1340) , Associate (578) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (225) , Technical Support (171) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (123) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 281 reviews)); "Good work environment and safe" ((in 245 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 245 reviews)); "Good work life balance and remote" ((in 223 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 634 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 453 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 205 reviews)); "Less hike and no job security" ((in 88 reviews)); "Poor communication and High turn over rate" ((in 52 reviews))

Sutherland Account Management Associate/Business Development Associate reviews

3.4

58% would recommend to a friend

(1,615 total reviews)

Dilip R. Vellodi

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

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Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

3.0

Jun 29, 2018

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depending on the program you work for the pay can be really good

Cons

Management, sometimes the schedules can't be altered

Sutherland Response

8y

Thanks for your feedback. We do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results. We encourage you to provide feedback to your Manager concerning your schedule requests.

4.0

Jun 22, 2018

Not the best, but definitely not the worst

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great Place for Learning Excellent support provided by upper management for mid level managers

Cons

Pay is very low Maximise on productivity above all else

Sutherland Response

8y

Hello. Thanks for your feedback. Our goal is to enable our employees to work on interesting projects, grow their own way, and be themselves. We do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results.

5.0

Jun 21, 2018

a okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good salary and good people

Cons

long working hours and system is a bit beaten up

Sutherland Response

8y

Hello. Thanks for your feedback. We do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results. We do our best to create and nurture a wonderful work environment for our employees. At Sutherland, our goal is to enable our employees to work on interesting projects, grow their own way, and be themselves. We encourage you to reach out to comments@sutherlandglobal.com to share your feedback more directly, so that we can properly address your concerns.

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Customer service representative

Not the best, but definitely not the worst

a okay

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