Is Sutherland a good company to work for as a Account Management Associate/Business Development Associate?

Account Management Associate/Business Development Associate professionals working at Sutherland have rated their employer with 3.4 out of 5 stars in 1,615 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate/Business Development Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate/Business Development Associate interview questions at Sutherland .

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1340) , Associate (578) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (225) , Technical Support (171) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (123) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 281 reviews)); "Good work environment and safe" ((in 245 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 245 reviews)); "Good work life balance and remote" ((in 223 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 634 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 453 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 205 reviews)); "Less hike and no job security" ((in 88 reviews)); "Poor communication and High turn over rate" ((in 52 reviews))

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Sutherland

Sutherland Account Management Associate/Business Development Associate reviews

3.4

58% would recommend to a friend

(1,615 total reviews)

Dilip R. Vellodi

67% approve of CEO

57% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

2K reviews

4.0

May 10, 2018

Good place to work and learn

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing infrastructure, good management and friendly work culture

Cons

heavy work load, you can take it as a pro as we learn things

Sutherland Response

Hello! Thanks so much for the great review! We really do strive to provide a friendly work environment where employees can be themselves, work on interesting projects, and grow their own way. Thanks again!

3.0

May 9, 2018

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Its a paig job

Cons

Lack of structure , managment is underqualified , rude , messy enviorment , slave ship

Sutherland Response

Thank you for your feedback. We're sorry that your experiences were not as positive as we would have liked. Please know we do have initiatives underway to improve the employee experience here at Sutherland. Thanks again!

2.0

May 1, 2018

Unorganized

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, the food trucks are good and your co workers are nice but that’s about it outside of the building looks like section 8

Cons

Training went from 3 weeks to 6 weeks and even though they tell you not to worry about ocp and to just do your best and it’s not about how many cases you solve but they will let you go because of your stats. Someone who was in my training class broke all of the policies and was obnoxious throughout the training and HR didn’t let him go. His mom worked in a different department so there was a lot of sympathy for him but screw everyone else. He would go across the street with HR to snitch about whose hurting his “feelings” ..... a lot of favoritism and no job stability I was only there for 6 months and I was out

Sutherland Response

Thank you for sharing your feedback. It’s important to us, and we’re sorry to hear about your frustration and your experience. Our goal is for our employees to work on interesting projects, grow their own way, and be themselves. Perhaps we can learn from your experience. Despite these circumstances, we value your opinion and would welcome your perspective. Please direct your feedback and suggestions to hrusa@sutherlandglobal.com. We would love the chance to improve. Thank you.

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Sutherland

Sutherland Account Management Associate/Business Development Associate reviews

Ratings by category

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Good place to work and learn

Management

Unorganized

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