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      Sutherland

      Engaged Employer

      Sutherland Account Management Associate/Business Development Associate reviews

      3.4

      58% would recommend to a friend

      (1,615 total reviews)
      avatar

      Dilip R. Vellodi

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.0

      Work/Life balance

      3.0

      Senior management

      Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 23, 2017

      Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't have anything good to say about this place and I put in my all effort and busted my butt being I was always in the top 10 on the stack rank out of 100 people.

      Cons

      Decent co-workers although most of them will talk crap about you behind your back just to make themselves look good to management. No one has the moxie to tell you something to your face. Management is a bunch of incompetent people and claim they're there for you but only are there to make sure you do well so they earn money but don't really care about you at all. Management will toy around with you thinking you're getting promoted just to see your numbers increase and make Sutherland more sufficient but won't promote you. The pay is absolutely terrible for the amount of crap the employees deal with.

      2.0
      Jan 18, 2017

      Good is you REALLY need money

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Benefits and 401k Unfortunately I don't have many pros, if you need a job to have something its fine

      Cons

      The company initially preaches about internal growth, which can be true for certain programs and you usually can only advance by brown nosing or messing around with higher ups. I received my first check about two weeks late, Nobody knew who I should talk to I just kept being passed around. It's VERY hard to get in contact with HR, and other resources when you would no one had a clue what would be going on. There were always additional task being added to your day with minimal training and no additional pay (I'm not talking minor task). Just as my program managers started pushing everybody the most they sat us down and told us we had two week notice before the program closed some people would be move others wouldn't. My advice to anyone considering working at Sutherland would be if you noticed anything fishy (management whispering, several people leaving, and random meeting with clients) start searching for other work.

      3.0
      Jan 7, 2017

      Meh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, fun environment, competition that makes the environment fun, have fun talking to customers on the phone, good location

      Cons

      The pay is not very good, can be put on a layout due to slow business, not much opportunity for advancement

      avatar
      Sutherland Response
      9y
      Thank you for sharing your feedback. It’s important to us, and we’re sorry to hear about your frustration. Our goal is to provide a well-rounded compensation package that includes pay, benefits, and career opportunities. If you need help planning your career path please reach out to us we would be happy to help!
      Viewing 1510 - 1512 of 1,615 Reviews
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      Sutherland reviewsSutherland Account Management Associate/Business Development Associate reviews

      Glassdoor has 12,128 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.