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      Sutherland

      Engaged Employer

      Sutherland Account Management Associate/Business Development Associate reviews

      3.4

      58% would recommend to a friend

      (1,615 total reviews)
      avatar

      Dilip R. Vellodi

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      Feb 14, 2017

      Unprofessional, inexperienced executives work there.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the co-workers are very nice and are just trying to do their job as best as they can. You are on the job training. The training received for the CSR position for AT&T/Directv was inadequate. Sutherland Global was contracted by AT&T/Directv and the Company is not concerned about customer service. Their concern was we get paid by the call, their bottom line. .

      Cons

      The Companies Managerial, Executive Staff are unprofessional, inexperienced, Rude. More concerned about their own personal image rather than the rules and regulations.

      1.0
      Jan 25, 2017

      Poor ethics in the company and staff

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working for a company which fosters the kind of environment I was dealing with every day.

      Cons

      The supervisors lie and encourage immoral behavior; they enable behaviors which cheat customers of their money. I was constantly told to do things against my job duties and falsely accused of not doing my job. They would argue and fight with me and try to make it seem I caused trouble for them. They literally have zero consciousness for anything they do and zero work ethic. They do mindless things to waste time and simply encourage people to give "no" as the answer to customers for everything. They steal, cheat, and lie. The entire supervisory and HR staff have zero work ethic. I worked harder than anyone else around me and they felt threatened and jealous. They thought I was there to be walked all over. They literally have zero conviction and I hope they all end up with a major lawsuit and in jail for committing and enabling criminal and abusive behaviors.

      Viewing 1507 - 1509 of 1,615 Reviews
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      Sutherland reviewsSutherland Account Management Associate/Business Development Associate reviews

      Glassdoor has 12,128 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.