Sutherland reviews

3.5

57% would recommend to a friend

(1,958 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

It's a good place to start while studying Food vouchers for 30$

Cons

Shady business model Meat grinder, people aren't people, they are numbers in a spreadsheet Working ridiculous shifts usually during evening - night hours Higher management is okay with financial fraud billing clients for services that aren't provided Recruitment process is "find people even if they are not suitable as long as we can generate revenue and bill our client" No appreciation for their employees Having more than 2 days sick leave resulted in not being eligible for a bonus even if you have earned it and covered all the metrics, even if the results were better than people who were actually on shift

1.0
Jan 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Good hours and good pay

Cons

Poor management Favoritism (Management would make favorites metrics above 100% which is mathematically not possible) I called out my manager on this and nothing was ever even acknowledged Impossible to move up unless you are a favorite most pay incentives based on metrics not acheivable unless you are a favoirte whose metrics got altered

2.0
Dec 26, 2018

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for Overtime and Promotion

Cons

Pay is poor especially if incentives are not made, senior management transfer stress inflicted on them by clients. high-turnover

Viewing 1543 - 1545 of 1,958 Reviews

Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.