Sutherland reviews

I don't know if issues below happened in all branch of Sutherland, but his happen in KL branch. - When recruitment process, they talk very friendly, nice, sweet and seems a professional. Once you get hired, they will start to process for everything such as documents etc in rush like they gonna die tomorrow but poor in updating and follow up. - Training is provided not for preparing new hires about the job but it is an elimination step. If you failed at final test, they will terminate without giving 2nd chance or wise solution. - Reimbursement of flight ticket and visa process fee, still not paid yet to us whom start working at October 2018. I don't know how to call them, better LIAR or UNTRUSTED. And until today, no feedback or new updates from them to us about our money. GIVE US BACK OUR MONEY!!!! - after termination, they did not pay rest of your salary until you ask them why then told you to done tax clearence first. So, basically if you don't ask them, they keep silent. - They put high standard for new hires at one of their program. They do termination to several trainee after failed at final test which some of them has good and high skill in language. But, on the next batch of new hires, they EASILY to make all trainee passed to enter the OJT even though some of them has low skill than the terminated ones. They don't actually have own standard to this? Or what? That is UNFAIR. Too many cons for me in personal and for some of former employee about this company, until I realized if I write them all here, it takes long page LOL

Shady business model Meat grinder, people aren't people, they are numbers in a spreadsheet Working ridiculous shifts usually during evening - night hours Higher management is okay with financial fraud billing clients for services that aren't provided Recruitment process is "find people even if they are not suitable as long as we can generate revenue and bill our client" No appreciation for their employees Having more than 2 days sick leave resulted in not being eligible for a bonus even if you have earned it and covered all the metrics, even if the results were better than people who were actually on shift