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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,291 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Compensation and benefits

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Jul 26, 2018

      Senior Proposal Writer

      Senior proposal writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Laptop, Phone, Commission, Performance Reviews

      Cons

      Company outsources it's own people. Be ready to train your replacement without you knowing.

      avatar
      Sutherland Response
      7y
      Thank you for your thoughts. We have worked hard over the last 12 months to improve the process related to performance reviews and employee development, and appreciate your acknowledgement. That's great. However, we're sorry to read of your cons, and can imagine this is very frustrating and uncomfortable. Please know that we do indeed appreciate all of your contributions and we are so happy to have you on the Sutherland team.
      1.0
      Jul 24, 2018

      Don’t bother to apply.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most programs promote from with in. If you work hard and network.

      Cons

      When a program is failing upper management will work the staff till everyone is burned out so they don’t have to hire more staff. They will find a reason to term anyone who has gotten raises to save money

      avatar
      Sutherland Response
      7y
      Thanks for taking the time to share your feedback with us. Our goal is to enable our employees to work on interesting projects, grow their own way, and be themselves. We hope that through this, employees are able to grow the skills they need to continue to move around and up within the organization. However, we're very sorry to read your comments about programs that may be shutting down. We do encourage you to reach out to comments@sutherlandglobal.com to share your feedback more directly, so that we can properly address your concerns. Thank you.
      2.0
      Jul 18, 2018

      Senior Consultant

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping customers and agents who require assistance. Forming an understanding and relationship with each agent to identify their strengths and weaknesses to provide better help to them.

      Cons

      Miscommunication between management. When requesting a one-on-one to gather a confirmation whether a department was being shut down, time should be made for those agents who depend on this specific job to pay their bills and feed their children. Basically, an extreme lack of clear communication.

      avatar
      Sutherland Response
      7y
      Thanks for your feedback. It is unfortunate that it didn’t work out for you at Sutherland. We do take any and all allegations such as those you described, seriously. We encourage you to reach out to comments@sutherlandglobal.com to share your feedback more directly, so that we can properly address your concerns. We wish you success in your professional career.
      Viewing 265 - 267 of 11,291 Reviews
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